Privacy Policy

/Privacy Policy
Privacy Policy2018-03-20T18:47:18+00:00

Charlotte Moss Web Site Privacy Policy

This Web Site (“Web site”) is published and maintained by Charlotte Moss LLC. with offices located at 24 East 71st Street, Suite 3N, New York, NY 10021 (“Charlotte Moss”). Charlotte Moss is part of the Charlotte Moss & Company corporate family. Charlotte Moss, together with Charlotte Moss Interior Design LLC, and their other subsidiaries and affiliates, are collectively referred to in this Privacy Policy as “we,” “us,” “our,” or other similar pronouns, or “The Charlotte Moss Family.”

This Privacy Policy governs your use of the Charlotte Moss Web site at www.charlottemoss.com. By visiting this Web site, and/or using the services offered on or through this Web site, you agree to the terms of this Privacy Policy as they may be amended from time to time. As we update and expand our services, this Privacy Policy may change, so check back to this page from time to time. This Privacy Policy is incorporated into, and part of, the Charlotte Moss Web Site Terms of Use, which governs your use of this Web site in general.

This Privacy Policy does not apply to information that you may provide to us, or that we may obtain, other than through our Web site, such as by phone, through postal mail and through other live and print mediums.

This Web site is intended for users who are located in the United States of America. This Privacy Policy shall be interpreted under the laws of the United States.

Purpose
Your privacy is a serious matter to us. In order to make your visits to our Web site and use of the services available through our Web site as worthwhile as possible, we may ask you for Personal Information and we may collect certain information from your computer each time you visit us. “Personal Information” includes, for example, your name; home and/or business address; e-mail address; telephone, wireless and/or fax number; short message service or text message address or other wireless device address; instant messaging address; credit card and other payment information; demographic information and/or other information that may identify you as an individual or allow online or offline contact with you as an individual. This privacy statement explains, in general, what Personal Information and other information is collected on our Web site, how the information is used, and with whom we may share such information. Please take a few minutes to read our Privacy Policy so that you understand how Charlotte Moss treats your information.

Right to Opt Out
You have the right to “opt-out” of certain of our uses of your Personal Information. For example, at the time you are requested to provide Personal Information on this Web site, you may have the opportunity to elect to, or not to receive correspondence from us. You may also make this request by sending an e-mail to info@charlottemoss.com. In this e-mail, please say whether: (i) you would like to opt-out of receiving promotional correspondence from Charlotte Moss in general, or just via e-mail, postal mail, short message service, instant messaging, and/or by phone and/or (ii) you would only like to opt-out of certain of Charlotte Moss’s e-newsletters or correspondence, and if so which ones. You may also opt-out of Charlotte Moss’s promotional e-mails by clicking on an opt-out link within the e-mail you receive.

Please understand that if you opt-out of receiving correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.

What Information is Collected on this Web site?

User-Provided Information
We collect Personal Information from users of our Web site, for example, through such users’ activities, transactions and completion of online forms on our Web site. Such information is collected, for example, when users register or subscribe for features on our Web site, make online purchases, enter sweepstakes and contests, complete surveys, submit a comment or question to us using a “contact us” or similar feature on our Web site, send us an e-mail, or in any other way submit Personal information to us via our Web site.

You may be able to send information about our products and services to your friends and family members through our Web site by clicking on an “E-mail to Friend” or similar button on our Web site or in an e-mail that we have sent you. In some of these cases (unless you simply forward our e-mail on your own), you may provide the name and e-mail address of your friend or family member to us. Such information will be treated in accordance with this Privacy Policy and applicable law.

You may also be able to send an online card to a friend or family member, or send them a gift or gift certificate. If so, you may be required to provide us with your friend’s or family member’s Personal Information. Such information will be treated in accordance with this Privacy Policy and applicable law.

Web site Usage Information

Cookies
We may use “cookies” to keep, and sometimes track, information about you. Cookies are small data files that are sent to your browser or related software from a Web server and stored on your computer’s hard drive. Cookies track where you travel on our Web site and what you look at and purchase. They may store the information in your shopping cart, and/or your username and/or password. A cookie may enable us to relate your use of our Web site to other information about you, including your Personal Information. All of these purposes serve to improve and personalize your experience on our Web site.

Most Web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. Additionally, if you have a Flash player installed on our computer, your Flash player can be set to reject or delete Flash cookies. However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, the Web site or certain areas or features of the Web site.

IP Address
Our server automatically collects data about your server’s Internet address when you visit us. This information, known as an Internet Protocol address, or IP Address, is a number that’s automatically assigned to your computer by your Internet service provider whenever you’re on the Internet. When you request pages from our Web site, our servers may log your IP Address and sometimes your domain name. We use this information for internal system administration, to help diagnose problems with our server, and to administer our Web site. Such information may also be used to gather broad demographic information, such as country of origin and Internet Service Provider. We may also link this information with your Personal Information.

Any or all of these activities with regard to Web Site Usage Information may be performed on our behalf by our services providers.

How is the Personal Information used?
We will use the Personal Information you provide to our Web site, for example, to respond to your requests and to provide you with our product and service offerings. For example, we will process your orders, respond to your requests and inquiries and provide you with the services and features offered on or through our Web site. We may also use your Personal Information to maintain our internal record keeping. We may also report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report. We may match information collected from you through different means or at different times, including both Personal Information and Web Site Usage Information, and use such information along with information obtained from other sources, including third parties. In addition, we may send you notices (for example, in the form of e-mails, mailings, and the like), and otherwise correspond with you, about products, services, companies and events, sponsored by us and others, that we think might interest you. You may opt-out of receiving such notices from us by following the instructions in the Right to Opt Out section above.

We may analyze user behavior as a measure of interest in, and use of, our Web site and e-mails, both on an individual basis and in the aggregate.

Do we share Personal Information and Web site Usage information with others?
Co-sponsored Contests, Sweepstakes and Offerings
Some of our contests, sweepstakes and other offerings may be co-sponsored by another Charlotte Moss. In those situations, the information we obtain from you in connection with such contest, sweepstake or offering may be shared with our co-sponsor, unless you instruct us not to by following the instructions in the Right to Opt Out section above. In those situations, our co-sponsors will have the right to use your information for their own purposes, in accordance with their own policies. We are not responsible for how our co-sponsors may use your information.

Service Providers
We may use third party partners to help operate our Web site and deliver our products and services, and may share your information with our affiliates, service providers and other third parties that provide products or services for or through this Web site or for our business (such as Web site or database hosting companies, address list hosting companies, e-mail service providers, analytics companies, distribution companies, fulfillment companies, and other similar service providers that use such information on our behalf).

Aggregate Statistics
We may disclose aggregate statistics regarding user behavior as a measure of interest in, and use of, our Web site and e-mails to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.

Legally Compelled Disclosures
We may disclose user information to government authorities, and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the Web site, or anyone else that could be harmed by such activities.

Business Transfer
In the event that Charlotte Moss, any entity of The Charlotte Moss Family, or substantially all of its assets, are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, Personal Information may be one of the transferred assets.

Third Party Ad Servers
We may use third-party advertising companies to serve ads when you visit our Web site. If so, a list of these ad serving companies will be available. These companies may use information (generally not including your name, address email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. These companies may employ cookies and clear gifs to measure advertising effectiveness. Any information that these third parties collect via cookies and clear gifs is generally not personally identifiable (unless, for example, you provide personally identifiable information to them through an ad or e-mail message). We encourage you to read these businesses’ privacy policies if you should have any concerns about how they will care for your Personal Information. If you would like more information about this practice and to know your choices about not having this information used by these companies, see the Network Advertising Initiative’s consumer Web site at http://home/kissanev/public_html/charlotte-moss.networkadvertising.org/consumer/.

Wireless Addresses
If the email address you provide to us is a wireless email address, you agree to receive messages at such address from Charlotte Moss, the rest of The Charlotte Moss Family (unless and until you have elected not to receive such messages by following the instructions in the Right to Opt Out section above). You understand that your wireless carrier’s standard rates apply to these messages, and that you may change your mind at any time by following the instructions in the Right to Opt Out section above. You represent that you are the owner or authorized user of the wireless device on which messages will be received, and that you are authorized to approve the applicable charges.

Your Access Rights
You may review the Personal Information that is stored on this Web site by e-mailing info@charlottemoss.com. We will send you a copy of the Personal Information we have on file in your user account (if any). You may send us new or updated information at any time. We will endeavor to respond to your request to access, update or delete your information as soon as practicable. Before we are able to provide you with any information, correct any inaccuracies or delete any information, however, we may ask you to verify your identity and to provide other details to help us to respond to your request.

Security
Charlotte Moss will take reasonable steps to protect the security and integrity of all Personal Information provided to this Web site. However, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.

If you contact us by e-mail, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit.

We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.

In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification. If you prefer for us to use another method to notify you in this situation, please e-mail us at info@charlottemoss.com with the alternative contact information you wish to be used.

Phishing
With identity theft a continuing problem, it has become increasingly common for unauthorized individuals to send e-mail messages to consumers, purporting to represent a legitimate Charlotte Moss such as a bank or on-line merchant, requesting that the consumer provide personal, often sensitive information. Sometimes, the domain name of the e-mail address from which the e-mail appears to have been sent, and the domain name of the web site requesting such information, appears to be the domain name of a legitimate, trusted Charlotte Moss. In reality, such sensitive information is received by an unauthorized individual to be used for purposes of identity theft. This illegal activity has come to be known as “phishing.”

If you receive an e-mail or other correspondence requesting that you provide any sensitive information (including your Site password or credit card information) via e-mail or to a web site that does not seem to be affiliated with our Web site, or that otherwise seems suspicious to you, please do not provide such information, and report such request to us at info@charlottemoss.com.

Consent to Processing
By providing Personal Information to this Web site, you understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories.

Third Party “Linked-To” Web Sites
When you are on our Web site you may have the opportunity to visit, or link to, other sites not operated by Charlotte Moss, including other Web sites operated by other members of The Charlotte Moss Family or by unaffiliated third parties. These sites may collect Personal Information about you. Charlotte Moss does not control sites that are operated by these entities and is not responsible for the information practices of these sites. This Privacy Policy does not address the information practices of those other Web sites. The Privacy Policies of Web sites operated by other members of The Charlotte Moss Family are located on those sites.

Changes to this Privacy Policy
Charlotte Moss reserves the right to change or update this Privacy Policy, or any other of our policies or practices, at any time, and will notify users of this Web site by posting such changed or updated Privacy Policy on this page. Any changes or updates will be effective immediately upon posting to this Web site. Under certain circumstances, we may also elect to notify you of changes or updates to our Privacy Policy by additional means, such as posting a notice on the front page of our Web site to sending you an e-mail.

Contact Us
If you have any questions or comments regarding our privacy practices, you may contact us at info@charlottemoss.com.

Effective Date: May 24, 2007